Frequently Asked Questions

What documents do I need to rent a car?

To rent a car, you'll need a valid driver's license, you'll need a credit or debit card in your name, and proof of insurance coverage. International renters may need additional documentation, such as a passport and an international driver's permit.

How do i get to the Head office of Lagos Star?

Our head office is located at Office 1005, Ibn Battuta Gate Office, Jebel Ali Village, Dubai, United Arab Emirates

What is the minimum age requirement for renting a car?

The minimum age requirement for renting a car is 18.

Are there any additional fees or charges beyond the rental rate?

There are no additional fees or charges beyond the standard rental rate.

What happens in case of an accident or breakdown? Is there roadside assistance available?

Incase of an accident or breakdown please contact us via +971524560713 or +971 52 527 0545 and we will guide you through the process.

Our Terms & Conditions

1. Vehicle Rental Agreement

By accessing or using Lagos Star Rent-a-Car services, you agree to abide by the terms and conditions outlined herein.

2. Reservation and Booking

Reservations are subject to availability and must be made in advance. Changes or cancellations to bookings may incur fees!

3. Rental Eligibility

Drivers must meet age and licensing requirements as per local regulations. Additional drivers may be added with prior authorization.

4. Vehicle Condition

Renters are responsible for returning vehicles in the same condition as received. Any damages or excessive wear may result in additional charges.

5. Payment and Fees

Payment is due upon vehicle pickup and may include additional charges, and penalties for late returns or damages.

6. Fuel Policy

Vehicles must be returned with the same level of fuel as provided at the start of the rental period, or refueling charges may apply

7. Vehicle Usage

Rented vehicles are intended for personal use only and must not be used for illegal activities or commercial purposes.

8. Insurance and Liability

All renters are required to possess valid insurance coverage. Lagos Star Rent-a-Car is not liable for any damages or losses incurred during the rental period